Personalise your shopping
Create a personal account
  • follow your orders and returns more easily
  • make purchases more quickly by saving your address(es)
  • save the products among your favorites
Sign up for our Newsletter
  • stay updated on the news
  • Immediately, for you 10% discount
Enter a password containing at least 8 characters including an upper case letter, a lower case letter and a number.
Pennyblack may use my information, including any that may be acquired during any future purchases and contacts (e.g. participation in events, use of customer services or surveys), directly or with the assistance of affiliated companies and/or its partners acting in accordance with its instructions, for the purpose of:
a)
a) sending me (by post, email, text message, picture message, telephone and other digital communication channels) newsletters, event invitations, surveys and market research, commercial and advertising communications, promotions, discounts and information about other initiatives regarding its products and services that may be of interest to me, based on the preferences expressed during purchases or visits to its websites
b)
b) sending me the above-mentioned communications (by post, email, text message, picture message, telephone and other digital communication channels) without personalising them.
We received your return request.
You will be sent an e-mail to {0} explaining what you have to do. All it takes is for you to follow these instructions to correctly return and/or exchange items. Please follow the instructions below for a correct return or exchange procedure
Order Number:
Organise the shipment

Place the item in a sturdy box together with the delivery note and wait for the courier.

Give the package to the courier UPS

The courier UPS will pick up the package on the day and within the time slot you previously selected.

Confirmation of request

Our specialist staff will check the condition of the products and confirm return requests.

Last step

For returns, you will receive a refund via the payment method selected.